Returns & Refund Policy

At Chef Preserve, we stand behind the quality of our artisanal pantry staples. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).

• 2.
  Package Securely

  Ensure the product is unopened and in its original packaging; for safety reasons, we cannot accept returns on food items that have been opened or tampered with.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our kitchen quality team inspects the return, we will process your refund to your original payment method within 5-7 business days.